Terms of service

Terms of Service

Welcome to Glass Mate.

By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully before using our store.

1. General Information

This website is operated by Glass Mate. Throughout the site, the terms “we”, “us”, and “our” refer to Glass Mate.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.

2. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or region, or that you have permission from a parent or legal guardian.

You may not use our products for any illegal or unauthorized purpose.

3. Product Information

We do our best to display product information, images, colors, prices, and descriptions as accurately as possible.

However, slight differences in color, size, or appearance may occur due to lighting, screen settings, product updates, or manufacturing differences.

We reserve the right to update, change, or discontinue any product at any time without notice.

4. Pricing and Availability

All prices are displayed in the currency shown on our store.

Prices, discounts, promotions, and product availability may change at any time without notice.

We reserve the right to correct pricing errors, cancel orders affected by incorrect pricing, or refuse any order if necessary.

5. Orders

When you place an order, you agree that all information provided is accurate, complete, and up to date.

We reserve the right to refuse, cancel, or limit any order if we suspect fraud, incorrect information, payment issues, abuse of promotions, or violation of these Terms.

6. Payment

Payment must be completed at checkout using one of the payment methods available on our website.

Your order will not be processed until payment has been successfully confirmed.

7. Shipping and Delivery

Order processing and delivery times are estimates and may vary depending on your location, shipping provider, customs processing, holidays, weather conditions, or high order volume.

We are not responsible for delays caused by shipping carriers, customs, incorrect addresses, or events outside our control.

Please make sure your shipping address is correct before completing your order.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for failed deliveries, lost packages, or delays caused by incorrect or incomplete addresses entered by the customer.

If an order has already been processed or shipped, we may not be able to change the shipping address.

9. Returns and Refunds

All sales are final unless the item arrives damaged, defective, or incorrect.

Please review our Refund Policy for full details about damaged items, defective items, incorrect orders, cancellations, and non-refundable situations.

10. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, contact us within 48 hours of delivery.

You may be asked to provide your order number, photos or video of the item, and photos of the packaging.

If approved, we may offer a replacement, store credit, or refund depending on the case.

11. Product Use

Our products are intended for personal and practical use.

Customers are responsible for using products safely and according to their intended purpose.

We are not responsible for damage, injury, or loss caused by misuse, improper handling, or use of the product outside its intended purpose.

12. Promotions and Discounts

Promotions, discounts, and special offers may be limited in time, quantity, or availability.

We reserve the right to modify, cancel, or refuse any promotion at any time without notice.

Discount codes cannot be applied after an order has already been placed unless stated otherwise.

13. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and design elements, belongs to Glass Mate or is used with permission.

You may not copy, reproduce, distribute, or use our content without written permission.

14. Third-Party Services

Our store may use third-party services such as payment providers, shipping providers, analytics tools, advertising platforms, and Shopify apps.

These third-party services may have their own terms and privacy policies. We are not responsible for the actions, policies, or services of third parties.

15. Limitation of Liability

To the maximum extent permitted by law, Glass Mate is not liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

Our liability is limited to the amount paid for the product purchased from our store.

16. Errors and Omissions

Occasionally, there may be information on our website that contains errors, inaccuracies, or omissions related to product descriptions, pricing, availability, shipping, or promotions.

We reserve the right to correct any errors and update or cancel orders if information is inaccurate.

17. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time.

Any changes will be posted on this page. Continued use of our website after changes are published means you accept the updated Terms.

18. Contact Information

If you have any questions about these Terms of Service, please contact us at:

your-email@example.com